SHIPPING & DELIVERY
Free Shipping & Handling
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of KidmenStore.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.kidmenstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Excellent watch, great service.
Excellent Reloj
Excellent product! Arrived early!!!!!
Watch good quality, long shipping 2 months
real sapphire looks very good in person the seconds hand is a nice hight gloss blue that is subtle
miyota movement and described, which performs very accurate (-2 vertical 12 up) (+2 normal use) and the watch in general feels well made. Very pleased with the purchase.
Nicer ㅋ ㅋ ㅋ
Great Watch and Great Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The clock is very good and I liked it very much it's a good watch I advise
The store is good: I was treated with participation. Mail worked for a long time: it was necessary to extend the terms of protection. The item was well packed: Seller-thanks. Directly about the clock. I will join, perhaps, the numerous choir singing praise for this hour: they are good. For this money ($100) advantages-weight: Sapphire, Miyota 9015, steel case. Sapphire is not simple, but dome-shaped: not as in Soviet-plexiglass, namely shatrovaya with the highest central point. Sapphire thickness approximately-1,25mm-1,40mm. -1,5mm in my opinion, no. But there is an anti-reflective coating on both sides! Cider is a little pearlescent, so there is a small effect of hamelion. The print is very clear. the marks are glued smoothly. And here is a spoon of tar: Arrows-thin and at a certain angle are not visible! Designers, if you read reviews: Make thicker and more noticeable hands (second-good!!), drip the luminophora, and the watch will be perfect!
Excellent watch. Fast delivery. I recommend the watch and the store. I am happy!
Nice watch with elegant design. It's high recommended and valuable item
Bought as a reccomendation from Jody from JUST ONE MORE WATCH. Everything as described. I did even get a great quality additional leather CADISEN branded strap Great store. Thank you.
very nice watch, good store, fast shipping
very good product at a reasonable price ,if it lasts then it is a great bargain , These Cadisen watches are well worth buying in order to see how much t the major watch companies are gouging the public .
It took 40 days to arrive, although the article is such as in the description
The watch is very careful made, very fine details and edges on the hour markers, nice precision and solid built. I had to change the strap with another color and style. I think they look great together. Simplicity is the ultimate sophistication.